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Constellation

Excessive background noise

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Hi,  when i call people whilst outside my buds are picking up so much background noise im drowned out to my caller Smiley Sad

They can hear my footsteps, children screaming etc which are over 50yards away, as if they are next to me and if there is a little wind they can't hear a thing. 

Hope you can offer some advice 🙂 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Excessive background noise

JUMP TO SOLUTION

Here are a couple of articles with some tips that may help.

Use Ambient Sound

Optimize your Sound Experience

 

If the issue persists, please send a private message with the full model code and the serial number from the bottom of the cradle. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Excessive background noise

JUMP TO SOLUTION

Here are a couple of articles with some tips that may help.

Use Ambient Sound

Optimize your Sound Experience

 

If the issue persists, please send a private message with the full model code and the serial number from the bottom of the cradle. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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