JUMP TO SOLUTION Solved

Original topic:

Find My Earbuds unable to locate right earbud

(Topic created: 06-13-2021 07:02 AM)
RemiMoonstone
Astronaut
Options
Galaxy Buds

I'm trying to locate the right ear bud, and for some reason, it won't beep. But when I'm trying to find the left one, it beeped just fine. Why is the right one not doing the same?

 
image
 
 

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

I understand how frustrating this is. The app will show the earbud(s) as disconnected and will not be able to locate the earbud(s) if out of Bluetooth range (32 feet), or if the battery is dead. Additionally, the earbuds may not beep if there are foreign substances or debris blocking the IR sensor. You can review the information for locating your Samsung device here: https://www.samsung.com/us/support/answer/ANS00080182/ 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
2 Replies
usernB8xGP9yBq
Astronaut
Options
Galaxy Buds

I can’t find my earbuds either.

0 Likes
Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

I understand how frustrating this is. The app will show the earbud(s) as disconnected and will not be able to locate the earbud(s) if out of Bluetooth range (32 feet), or if the battery is dead. Additionally, the earbuds may not beep if there are foreign substances or debris blocking the IR sensor. You can review the information for locating your Samsung device here: https://www.samsung.com/us/support/answer/ANS00080182/ 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply