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Galaxy Buds 2 suddenly left ear no sound

(Topic created: 03-06-2022 02:40 AM)
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userxYgF6ul5bF
Constellation
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Galaxy Buds

Just a nionth after delivery the left ear bud suddenly stopped working. No idea why. SWomebody with same problem and/or solution

 

Rgs Berry

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand your concern with no sound in your left bud and would be happy to assist you further.  Give these links a try: Low or poor audio quality on your Samsung earbuds and Phone displays volume limit reached message

 

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend a service repair. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or you can reach out to our customer service team directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

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3 Replies
krayzie15
Supernova
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Galaxy Buds
I have the buds 2 as well since Christmas and mine are working flawlessly
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Anonymous
Not applicable
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Galaxy Buds
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand your concern with no sound in your left bud and would be happy to assist you further.  Give these links a try: Low or poor audio quality on your Samsung earbuds and Phone displays volume limit reached message

 

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend a service repair. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or you can reach out to our customer service team directly at 1-800-726-7864.
For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

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