I will never buy Samsung again. I purchased the Galaxy pro 3 airbuds. They are supposed to be waterproof I was told they're waterproof but they quit working when I sent them in under warranty was told they got liquid damageI will never buy Samsung again. I purchased the Galaxy pro 3 airbuds. They are supposed to be waterproof I was told they're waterproof but they quit working when I sent them in under warranty was told they got liquid damage and they will not cover them. How was that waterproof?
3 weeks ago they did the same thing to my galaxy 7 ultra watch that i paid almost 600 for. Was told that was not covered under warenty and could even use it for a trade in so had to pay new price again. How can they do the same thing within 3 weeks. I just lost so much money money when they say its waterproof
Hello, Welcome to the Community. We know how upsetting it is that the warranty has been denied.
The Community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.
