I think the bass driver on my Galaxy Buds+ stopped working. The bass used to be really good, but now all I hear are mids and highs. I've tried to reset them and then update the software but nothing seems to be working. Any input or suggestions?
Thank you for reaching out! Just to verify, have you also tried optimizing the sound settings? https://www.samsung.com/us/support/answer/ANS00086163/ If the issue persists, please send a private message with the serial number and a copy of the receipt and I will be happy to look into your options. http://bit.ly/2XERsky