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Constellation

Galaxy Buds+ Bass Driver No Longer Works

I think the bass driver on my  Galaxy Buds+ stopped working.  The bass used to be really good, but now all I hear are mids and highs.  I've tried to reset them and then update the software but nothing seems to be working.  Any input or suggestions?

 

Model SM-R175

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds+ Bass Driver No Longer Works

Thank you for reaching out! Just to verify, have you also tried optimizing the sound settings? https://www.samsung.com/us/support/answer/ANS00086163/ If the issue persists, please send a private message with the serial number and a copy of the receipt and I will be happy to look into your options. http://bit.ly/2XERsky



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