I've had my Galaxy Buds for two months and they are currently no longer charging wirelessly. They hold a charge and charge the buds fine. Will charge when I connect it to the USB C cable, but will not charge wirelessly on a charging pad or with my Note 10 Plus's Wireless PowerShare feature. Anyone have this problem too? Is this a software update issue or hardware?
I'm having the same issue. Tried all those steps, nothing happened. I can charge them wired but not wirelessly. My wireless charger is Samsung also btw. Any solutions for me?
Are you using a Samsung wireless charger?
Please send a private message with the model code and serial number of the buds and a copy of the proof of purchase so I may see what options are available. http://bit.ly/2XERsky
I am having this issue too. Wireless charging was working fine on all my wireless chargers, now none of them will charge the case. Any ideas on how to fix this will be appreciated. Thanks!