JUMP TO SOLUTION Solved

Original topic:

Galaxy Buds Live - Choose a Voice Service: always prompted

(Topic created: 10-31-2020 03:10 PM)
Jlorenzatti
Asteroid
Options
Galaxy Buds

I have a Galaxy 10 and just recently purchased the Galaxy Buds Live.

When I tap and hold the buds to enact the voice service option, I am constantly asked to choose a voice service.  No matter which service I pick and say "always", I am prompted each time.

Looking for a solution.

12 Replies
Solution
SamsungZell
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hey there!

I understand that you are trying to set your default voice service for your galaxy buds.

Have you already went to the voice service application and cleared the defaults? 

Settings>Apps>Voice Assistant and clear defaults and next time you use your buds press and hold to select your default Voice service


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
Jlorenzatti
Asteroid
Options
Galaxy Buds
Unfortunately there is no voice assistant app setting where you describe.
0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

If you go to settings > apps > tap the 3 dots in the top right corner > tap on show system apps > and then follow the previous troubleshooting steps


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Jlorenzatti
Asteroid
Options
Galaxy Buds

Unfortunately I do not see that even with "Show system apps" enabled.

Is there a way to download/install it considering it is not there?

NOTE: I work in I.T. so I'm very tech-savvy! 🙂

 

 

 

Screenshot_20201102-115841_Settings.jpg

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

When it asks you to choose a voice service, does it provide you with options to select?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Jlorenzatti
Asteroid
Options
Galaxy Buds

yes. no matter which option I choose it keeps asking each time which service I want to use.

Even with the buds app/ Samsung wear uninstalled it still prompts.


0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

When you click on the app you want to select, do you click on always or just once?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Jlorenzatti
Asteroid
Options
Galaxy Buds

I've done both. Usually choose "always"

0 Likes
Reply
Jlorenzatti
Asteroid
Options
Galaxy Buds

Is it possible to view which program/system service is prompting?

0 Likes
Reply