It's very sporadic though, and theres no real understanding on why it's quiet. My colleagues always are telling me that I soiund like I'm at the end of a tunnel!
Also, the "live" function, I never hear anything being played back into my ears, like someone talking to me. Only cars or something driving passed my window - or paper ripping, that was so annoying.
Please Samsung :'( fix these
Note even Windows says the mic volume is ~6%.
Going into Windows 10 Settings -> Sound. Scroll down to Input and make sure "Headset Galaxy Buds Live" is selected. Under there click "Device properties and test microphone". Test your mic, note the percentage volume it tells you is ~6% (unusably low).
Side subject: Anyone thinking Airpods Pro are any better, I have them too, they work in Windows but get "driver errors" every other day and you have to reset them that takes a few minutes (reset, re-pair, etc, plus when you find out they've gone wrong again is usually when you are using them!!!). Yay technology!
Also: Airpods pro mic volume is fine though. And I also have Steelseries Arctis 3 bluetooth (2 years old now?) which work fine. So I don't think this is a Windows problem, more Samsung.
On my mobile phone the Bud's mic is loud.
On my Dell Latitude Windows 10 it is quiet even with the level driven up to 100.
Both the Buds and Windows run on latest firmware/patches/drivers.
Between this forum and a similar thread on Reddit, this is the experience for EVERY user that has tested it. So far Samsung has not fixed this in several months of it being reported.