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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

can you send info to Samsung per the request above?  Maybe more info = quicker resolution (?)

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Cosmic Ray

Re: Galaxy Buds Live - Low mic volume on windows 10

I did that this morning.

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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

Seems like a Samsung thing, I had the exact same issue with Galaxy Buds+; had to return them due to this mic problem on Windows 10. Other than that, they are pretty much the perfect true wireless earbuds....Smiley Sad

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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

I have the same issue too, mic is at 100% and barely registers when testing the mic. It's a shame because I love these ear buds, and they work perfect on my Galaxy S20.

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Cosmic Ray

Re: Galaxy Buds Live - Low mic volume on windows 10

Every user that has responded has had the same issue. Not one single user has stated the mic level is accecptible with a non-Samsung device. We are not getting any response from Samsung to even admit there is an issue much less talk about a fix. I may have to return them while I still can.

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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

I also have the same problem. Just bought them this week here in Brazil.

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Same here, buds work great on the phone, but mic level is way too low on windows laptop.

Tested with mine and my wifes buds and on multiple laptops as well, always with the same result.

 

Has anyone found a solution or workaround?

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Add me to the list

Very annoying - guess I am going back to my Jabra

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

still experience the issue... i wonder why Samsung does not look into this.

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Astronaut

Re: Galaxy Buds Live - Low mic volume on windows 10

Problem actual for me too. 


When I connect device to any Windows device what I have - I get low mic volume in any applications. On Android and iOS device is fine. How to fix it? All another TWS hearsets (non Samsung) works fine with Windows. 

Looks like a good way is switch to Jabra... Smiley Sad But I like my Samsung Note 10 Plus with Bugs Buds

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