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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

Yes, this was the first thing I started with.

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Astronaut

Re: Galaxy Buds Live - Low mic volume on windows 10

Anyone know if there is any update on this issue? Any solution?

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Cosmic Ray

Re: Galaxy Buds Live - Low mic volume on windows 10

No fix. The latest firmware made an improvement. Still not good enough to use for work calls from my Windows PC.

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Same here, very low mic on my x1, 

My Jabra works great, but not the Buds live

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Same here!
It's very sporadic though, and theres no real understanding on why it's quiet. My colleagues always are telling me that I soiund like I'm at the end of a tunnel!

 

Also, the "live" function, I never hear anything being played back into my ears, like someone talking to me. Only cars or something driving passed my window - or paper ripping, that was so annoying.


Please Samsung :'( fix these

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Note even Windows says the mic volume is ~6%.

 

Going into Windows 10 Settings -> Sound. Scroll down to Input and make sure "Headset Galaxy Buds Live" is selected. Under there click "Device properties and test microphone". Test your mic, note the percentage volume it tells you is ~6% (unusably low).
Screenshot 2020-10-21 104252.png

Side subject: Anyone thinking Airpods Pro are any better, I have them too, they work in Windows but get "driver errors" every other day and you have to reset them that takes a few minutes (reset, re-pair, etc, plus when you find out they've gone wrong again is usually when you are using them!!!). Yay technology!

Also: Airpods pro mic volume is fine though. And I also have Steelseries Arctis 3 bluetooth (2 years old now?) which work fine. So I don't think this is a Windows problem, more Samsung.

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Constellation

Re: Galaxy Buds Live - Low mic volume on windows 10

Ditto!

 

On my mobile phone the Bud's mic is loud.

On my Dell Latitude Windows 10 it is quiet even with the level driven up to 100.

Both the Buds and Windows run on latest firmware/patches/drivers.

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Cosmic Ray

Re: Galaxy Buds Live - Low mic volume on windows 10


Between this forum and a similar thread on Reddit, this is the experience for EVERY user that has tested it. So far Samsung has not fixed this in several months of it being reported.

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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

@SamsungJustin   any update on this?  It has been quite a while, and there's been firmware updates.  Seems like a lot of folks are having this issue, but we've heard nothing from Samsung.

 

thanks -

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Asteroid

Re: Galaxy Buds Live - Low mic volume on windows 10

Nothing from Samsung. Not even a response that they'll look into it.... Long time Samsung user, but lately I am getting more and more disappointed.

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