Just bought the galaxy buds live. They fit and sound great, but i'm having terrible connection issues when walking or doing anything outside. If the phone isn't really close to my head it randomly cuts it. Walking with it in my pocket, or on a table within 10 feet and it cuts out randomly. Is Samsung aware of this issue? Is an update coming soon or has anyone figured out any settings to correct this. I'm using a galaxy note 9.
I tried connecting the buds live to a galaxy watch active 2 while walking outside and it was a no go. literally could not go a step with out the connection dropping. I have powerbeats 3 from like 2017 that work perfectly with no cut outs outdoors from over 50 feet away. This seems rediculous for 170 dollar buds. Will Samsung Address this issue???
Exchange the buds for a replacement and the same thing occurred. If phone is in pocket during calls inside or outside it skips in and out. If phone is in pocket outside while walking sound skips in and out while music is playing. Looks like these will be going back too.