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Galaxy Buds Live are too quiet and hurt my left ear

(Topic created: 01-14-2022 07:06 PM)
mickey_c93
Asteroid
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Galaxy Buds

So I bought some Samsung Galaxy Live buds and there not even that loud and it's super uncomfortable in the left ear it hurt when left more then 20 minutes in ear, I spend $170 for them cause I have the Flip 3 5G and regret it since I thought they be loud I can hear all my surroundings or when me and my boyfriend argue I can still hear him 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hello @mickey_c93, I am sorry to hear about your experience with the Buds Live. I understand how upsetting it is. I would like to get this over to our specialty team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

 

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11 Replies
HawkCrocs59
Astronaut
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Galaxy Buds
I got the galaxy buds pro and dont have any problems
mickey_c93
Asteroid
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Galaxy Buds
Are they loud 😳, when I take them off there loud 🤔 but when I put them on there not
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MikeyIrish
Cosmic Ray
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Galaxy Buds
Mine work well. The fit is awful, I've changed the tips a few times and nothing seems to work for that. Left bud falls out constantly. Guess I can't complain , they were free when I bought my s21 ultra last year
Mav48185
Halo
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Galaxy Buds
My left side falls out too the right one is perfectly fine
HawkCrocs59
Astronaut
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Galaxy Buds
Are you speaking with them?
HawkCrocs59
Astronaut
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Galaxy Buds
Cuz they lower the volume when you speak
MikeyIrish
Cosmic Ray
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Galaxy Buds
Did you turn on the noise cancelation?
HawkCrocs59
Astronaut
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Galaxy Buds
Mine are comfortable but there are not the live
krayzie15
Supernova
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Galaxy Buds
Got the buds 2 and anc on them aren't the best but their ok but they absolutely never fall out of ear and never hurt