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Galaxy Buds Live are too quiet and hurt my left ear

(Topic created: 01-14-2022 07:06 PM)
mickey_c93
Asteroid
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Galaxy Buds

So I bought some Samsung Galaxy Live buds and there not even that loud and it's super uncomfortable in the left ear it hurt when left more then 20 minutes in ear, I spend $170 for them cause I have the Flip 3 5G and regret it since I thought they be loud I can hear all my surroundings or when me and my boyfriend argue I can still hear him 

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Hello @mickey_c93, I am sorry to hear about your experience with the Buds Live. I understand how upsetting it is. I would like to get this over to our specialty team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

 

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11 Replies
HawkCrocs59
Astronaut
Options
Galaxy Buds
I got the galaxy buds pro and dont have any problems
mickey_c93
Asteroid
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Galaxy Buds
Are they loud 😳, when I take them off there loud 🤔 but when I put them on there not
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MikeyIrish
Halo
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Galaxy Buds
Mine work well. The fit is awful, I've changed the tips a few times and nothing seems to work for that. Left bud falls out constantly. Guess I can't complain , they were free when I bought my s21 ultra last year
Mav48185
Halo
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Galaxy Buds
My left side falls out too the right one is perfectly fine
HawkCrocs59
Astronaut
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Galaxy Buds
Are you speaking with them?
HawkCrocs59
Astronaut
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Galaxy Buds
Cuz they lower the volume when you speak
MikeyIrish
Halo
Options
Galaxy Buds
Did you turn on the noise cancelation?
HawkCrocs59
Astronaut
Options
Galaxy Buds
Mine are comfortable but there are not the live
krayzie15
Supernova
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Galaxy Buds
Got the buds 2 and anc on them aren't the best but their ok but they absolutely never fall out of ear and never hurt