I just recieved my Galaxy Buds Live today, and when going on a walk i decided to bring them along.
Once i put my phone (Galaxy 9+) In my pocket the buds became choppy like I was out of range, also the sound started sounding metallic like they were being stretched.
This has happened with some knockoff pair of buds called Arbily, which is why i switched and bought the new Buds Live.
This only happens outside, once i leave my house. I have turned my phone Wifi off just incase this has some thing to do with it and the issue still occurs.
I have unpaired the buds via the Wearable app and repaired. Same issue.
I have ensured all updates are up to date on the wearable for the buds.
I have unpaired my actual bluetooth connection and the same issue occurs.
I have repaired the buds with a Ipad 7, and the connectivity is perfect.
What could be happening with my S9+ to encounter such an issue?
Hope you are doing well, my friend!
Sorry to hear about this issue with interference:
Does the guide here help? https://www.samsung.com/us/support/troubleshooting/TSG01111318/
I own the Buds Live and don't have this issue on my S20 Ultra. Perhaps you have a bad pair and need a warranty exchange?
Inside the US? --> https://www.samsung.com/us/support/contact/
Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html