My galaxy buds have been working good until the right side stopped working and it won't connect or charge the right side and the case won't charge it or show a light when I put it in there and I have searched but came up with no response on how to fix it.
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Mine are doing the exact same thing. My right bud started draining battery faster than the left then all of a sudden won't connect or charge from the case. I'm close to just getting a refund from Amazon, unless it's a painless task for an exchange through Samsung themselves.
Could I have your full model code and serial number via private message?
Thanks for reaching out.
I will be happy to assist with your concerns.
Can you send a private message providing the full model code and the serial number from the bottom of the charging case? http://bit.ly/2GGYul4