Galaxy buds right side not connect or charging

[RyNoteUser]

Mine are doing the exact same thing. My right bud started draining battery faster than the left then all of a sudden won't connect or charge from the case. I'm close to just getting a refund from Amazon, unless it's a painless task for an exchange through Samsung themselves.

[user7suEOSQ4KW]

Good Morning My right galaxy earbud will not connect.  I have tried uninstalling and reinstalling the Galaxy Wearable app and still nothing has changed.

[SamsungJace]

Could I have your full model code and serial number via private message?

[usergmgxiINC2n]

My left ear bud does not work and it is showing a red exclimation point

[SamsungJoJo]

Thanks for reaching out.

I will be happy to assist with your concerns.

Can you send a private message providing the full model code and the serial number from the bottom of the charging case? http://bit.ly/2GGYul4

[userxpGzPBE8fd]

I also have the problem with the left ear bud.

[ProtoLink8]

My right galaxy bud will not connect to my phone and when I put it in the case the red charging light stays on even though it charged all night.

[userCv8DCvf1lm]

Im having the same problem its frustrating 

[SamsungJace]

Could I have your full model code and serial number via private message?

[userCv8DCvf1lm]

Bud is not connecting, right one works just fine but the left shows that its not connected even though the red light indicator can tell both of them are in the case