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Constellation

Left earbud not connecting

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My left earbud will not connect. When I go into my galaxy wearable app, it shows the left earbud not highlighted and has a tiny exclamation point next to it. I have it on the charger and it does show the red light( indicating charging) but nothing happening. Please help!

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Samsung Moderator
Samsung Moderator

Re: Left earbud not connecting

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Constellation

Only one earbud connects at a time

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I've made a post in the past about my galaxy buds not connecting together when I try to use them, but completely forgot about the post. What steps should I take to get them working again?

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Samsung Moderator
Samsung Moderator

Re: Only one earbud connects at a time

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Hey, give this link a shot: http://www.samsung.com/us/support/troubleshooting/TSG01111318/







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Right ear bud

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My right ear bud stopped working and wont connect

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Samsung Moderator
Samsung Moderator

Hey, give this link a shot: http://www.samsung.com/us/support/troubleshooting/TSG01111318/







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Right galaxy bud not working

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I had my buds in my purse and i took the case and put it on the charger and then I took them off and only the left one said it was at 10% and the right bud had an exlamation mark on it. I tried repairing the buds to my phone twice and just letting the buds charge. The left one is at 100% and the right one still wont charge/connect to my phone. Can someone help?

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Samsung Moderator
Samsung Moderator

Re: Right galaxy bud not working

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Can I have your full model code and serial number via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Ear buds wont connect.

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Left earbud randomly stopped working. Had them for about a month and was working perfectly fine earlier today. The indicator light shows that its charging but still doesn't connet.

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Samsung Moderator
Samsung Moderator

Re: Ear buds wont connect.

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Have you had a software update recently?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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