JUMP TO SOLUTION Solved

Original topic:

Galaxy Buds One Bud Won't Connect

(Topic created on: 3/9/20 7:36 AM)
userRinVqQ0FBA
Constellation
Options
Galaxy Buds

My right galaxy bud has stopped working. It won’t charge, pair, make the pairing(sensor) noise when it’s picked up from the charging case. However it does activate the Red Light  on the case when placed back inside. Not sure if the charging spots on the buds have stopped working. When I go on my Galaxy Wearables app, it shows the left bud’s stats and battery life while the right shows that it’s disconnected or just not charged. I looked into trying to resetting the ear buds but nowhwere in my wearable app allows me to do so. I cant update one without the other. Someone please advise!

1,866 Replies
userk0tiBzGtVZ
Constellation
Options
Galaxy Buds

Yes to all 3.

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Have you had an update to your Galaxy buds recently?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userAtNKHNQBRg
Constellation
Options
Galaxy Buds

Hi! Right airbud won't connect to my cell. 

 

 

0 Likes
Reply
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Have you tried these troubleshooting steps here? http://www.samsung.com/us/support/troubleshooting/TSG01111318/

0 Likes
Reply
Kingali1212
Asteroid
Options
Galaxy Buds

It wont let me connect the right earbuds

0 Likes
Reply
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Have you tried these troubleshooting steps here? http://www.samsung.com/us/support/troubleshooting/TSG01111318/

0 Likes
Reply
userR12xvEfIfQ
Constellation
Options
Galaxy Buds

Hi,

My right ear buds recently stopped working. I follow all the troubleshooting on the forum. I reset the buds, I unpaired abs repaired the buds to my Note 10. I restarted my Note after. I cleaned the buds and case. I'm not sure what to do next to get the right bud to work. The light shines green and my buds automatically pair when I open the charging unit but the right bud does nothing. Please tell how to fix this. Thanks

userl3xsdRgYHy
Asteroid
Options
Galaxy Buds

I have this problem as well except my right bud stays red

0 Likes
Reply
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hey! thanks for reaching out, May I have the full model code and serial number for the buds via private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userKLwWjRIxi7
Constellation
Options
Galaxy Buds

Right ear bud will not connect

0 Likes
Reply