This happened today all of a sudden my left earbud wasnt connecting while the right one says its charged 100%.
Ive tried turning off bluetooth and turning it back on. Ive tried restarting my phone. I cant restart the galaxy buds because the left wont connect. The left one is showing a red exclamation point next to it.
My left earbud will not connect to my phone (Samsung S10+). In the wearable app, the right one will connect while there is an orange "!" by the left bud. This bud will also not emit any sound.
I have tried the following troubleshooting advice:
Restarting my phone
Resetting the buds, clearing data and cache from the app, reinstalling the app
Changing bluetooth settings
Cleaning and wiping the case as well as both earbuds
Holdng down on the buds for 10 seconds (the left bud does not make any noise or respond at all)
Charging for hours with both the case and ear buds on charge I have even left just the problematic bud in the charger alone to no avail.
I was not able to update the software of the EarBud or Restart my EarBud as it shows that "Both Earbuds have to be connected to Update the software or Restart"
If someone could please advise.
Could someone help me out on this? I have sent private messages to two seperate individuals but haven't heard back for a resolution on this issue.
The LH Earbud is not connecting to devices
LH Erbud will not charge while in the case nor while case is plugged in
Checked with Wear App and app shows it is disconnected
Tried resetting thru the Wear App and no change
Tried pairing with a seperate device and no change.
Thansk for any assistance you could provide.
Same here. Just picked up my buds+ today and left bud shows as disconnected continuously. Extremely frustrating and wish I'd selected another brand. Galaxy s10 phone user
Ok so basically had the same problem.
Solution for me was:
Leave the working bud outside the case.
With case open plug in charger to case.
Put the non working bud in case (squish it in a bit to make sure the red light briefly comes on or stays on)
Let it charge fully (I let it sit for 2 hours) plus an extra 15 + minutes.
Open case and place the working bud in.
Let charge until full or 20 minutes.
Open case and pair.