- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
08-19-2019
11:53 PM
(Last edited
03-20-2020
02:11 PM
by
SamsungJace
) in
My right galaxy bud has stopped working. It won’t charge, pair, make the pairing(sensor) noise when it’s picked up from the charging case. However it does activate the Red Light on the case when placed back inside. Not sure if the charging spots on the buds have stopped working. When I go on my Galaxy Wearables app, it shows the left bud’s stats and battery life while the right shows that it’s disconnected or just not charged. I looked into trying to resetting the ear buds but nowhwere in my wearable app allows me to do so. I cant update one without the other. Someone please advise!
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-01-2020 05:24 PM in
Galaxy BudsHey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-01-2020 09:27 PM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-11-2020 04:25 AM in
Galaxy BudsHello, Ive had my earbuds for over a yr and my left one died and never have been able to reconnect it. I keep them clean and have reset them disconnect them from my phone. Ive gone through all the threads on many websites nothing has helped. What do I do next?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-11-2020 06:14 AM (Last edited 11-11-2020 06:15 AM ) in
Galaxy Buds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-14-2020 01:56 PM in
Galaxy BudsHey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-25-2020 07:55 AM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-25-2020 09:47 AM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-27-2020 09:18 AM in
Galaxy Buds- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-27-2020 10:14 AM in
Galaxy BudsJust a fair warning do not send in for repair even if they are under warranty because you will never get them back and they will try to find a way to blame you and you'll never get a refund or replacement! I've been fighting with case management already for four months!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-20-2020 02:08 PM in
Galaxy BudsRight Galaxy bud will not connect/charge. I have uninstalled and reinstalled the app, unpaired and repaired bluetooth, reset network settings, and cleared wearable app data. Using samsung charger and cable. Left bud works great.Software version is R170XXU0ATA2. Please help!
