11-01-2020 05:24 PM
Hey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
11-01-2020 09:27 PM
11-11-2020 04:25 AM
Hello, Ive had my earbuds for over a yr and my left one died and never have been able to reconnect it. I keep them clean and have reset them disconnect them from my phone. Ive gone through all the threads on many websites nothing has helped. What do I do next?
11-11-2020 06:14 AM - edited 11-11-2020 06:15 AM
11-14-2020 01:56 PM
Hey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
11-25-2020 07:55 AM
11-25-2020 09:47 AM
11-27-2020 09:18 AM
11-27-2020 10:14 AM
Just a fair warning do not send in for repair even if they are under warranty because you will never get them back and they will try to find a way to blame you and you'll never get a refund or replacement! I've been fighting with case management already for four months!
03-20-2020 02:08 PM
Right Galaxy bud will not connect/charge. I have uninstalled and reinstalled the app, unpaired and repaired bluetooth, reset network settings, and cleared wearable app data. Using samsung charger and cable. Left bud works great.Software version is R170XXU0ATA2. Please help!