Right Buds+ Stopped Working

[userc7RSzARyJJ]

Noice !! it worked !!after several tries the charging light didnt went back to green but stayed on red and after some time i was able to see to low battery percentage on the wear app. Thanks a lot!

[user2Gw6GmHAVY]

THIS WAS IT!!!  I was just about to send this thing back!

[Gone4Good]

I just sent mine in for repair today. Same issue (right shows disconnected) on Note10+

[SamsungZell]

Hey there!
 

If the issue persists after trying the troubleshooting, I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:

[mg010883]

There are several complaints already and i have lost faith that this can be resolved. Why Samsung!? Why!? How could you not take notice of this issue? 

[Makibi16]

Hi,

I bought my galaxy buds plus in March and already having problems with them. I recently noticed it won't hard reset by pressing down on the buds in the case and waiting until the lights blink. Now my right bud won't connect. Looked for possible solutions online but the closest thing to getting the right result involves me doing a hard reset which the buds also don't do. How do I resolve an issue like this?

[SamsungZell]

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL​​​​​​​
 

Model code:
Serial Number:
 

[userK21mmME2uG]

I am having the same issue. is there any solution? this is the second pair I've had an issue with, very frustrating!

[Michael1433]

I've tried everything to get my buds to work. Please help.

[SamsungZell]

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number: