Hey @Somir1, I hope your day is going well.
What kind of issues are your Galaxy Buds having?I've had two updates for my Galaxy Buds and haven't experienced any issues.
Hello there, have you given these steps a try?
1- Uninstall the Galaxy Wearable app and all plugins from the phone.
2- Access the phone's Bluetooth settings to see if the Buds are connected ->if yes, unpair them completely.
3- Restart the phone, and then make sure Bluetooth on the phone is turned on
4- Attempt to reconnect them both at the same time back to the phone.
As @SamsungQue, mwntiomen, you can try uninstalling the Galaxy Wear app. While the app is uninstalled, I'd also recommend deleting your buds from the Bluetooth settings.
After that, reinstall the Galaxy Wear app and pair them back up again. 😊
Can you please send me a picture of the error message you are receiving in private message? Also, can I please have your
full model number, software version on each earbud, the device your earbuds are paired to, your service provider, and the Galaxy wearable app version
I just want mine. My wife and I both ordered the free ear buds before the last day. Some promotional offer....its been like 3 weeks and nothing. Anyone have an idea. She has the new 10+ and I have the 8