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Constellation

Re: Galaxy Buds One Bud Won't Connect

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I got my Galaxy Buds in January and for some reason my right one has the red exclamation point.  This thread is long and seems that a lot of people have this problem.  Is there a solution yet?

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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put the earbud that is not working in the charger case. plug the charger case with the one bud still in it with lid closed. wait 10 seconds and put it in your ear. mine ended up working after that.

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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I have tried all the troubleshooting steps here. But none of them are working. 

 

My left Galaxy Bud won't connect and has a red exclamation on the app. Well if it can't connect, you can't reset with the app. 

All this started with the recent software update.  

 

So sad, I love my buds. Still under warranty. 

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Product Expert

Re: Galaxy Buds One Bud Won't Connect

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Glad you found a solution for your issue! 

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Product Expert

Re: Galaxy Buds One Bud Won't Connect

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Glad you found a solution !!!

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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What's the solution?  Their is 108 pages of the same problem.  My left bud hasn't worked in months and still no fix.  Hey Samsung how about make the app to reset without both being connected.  Or just admit that the galaxy bud are pieces of s#%t.  The support here obviously doesn't speak English or is a f%$king robot.  

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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I fixed the problem ....there may be an accumulation of wax under the mesh.  I took some rubbing alcohol to mine .. then blew into it hard.. then sucked hard till I could feel and hear air coming threw... now the volume is back to normal  on both sides.. 

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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Hi. just want to share my experience!

My left buds+ was disconnected in wearable. (happened due to its runs out of battery)

Charged in case also nothing happened.

 

What im doing is put the left buds into the case while charging the case (red indicator will light up). Then immediately hold the left buds touchpad after put the right buds into the case. After a while, red indicator will blinking..Then close the case. Open it back & what i saw the left buds start charging in wearable apps. Solved!! 

 

You may try!! Good luck!!

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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You have galaxy buds +??? or galaxy buds

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Constellation

Re: Galaxy Buds One Bud Won't Connect

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Mine was buds+ but the way its connected i think maybe the same..

You may try

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