My right galaxy bud has stopped working. It won’t charge, pair, make the pairing(sensor) noise when it’s picked up from the charging case. However it does activate the Red Light on the case when placed back inside. Not sure if the charging spots on the buds have stopped working. When I go on my Galaxy Wearables app, it shows the left bud’s stats and battery life while the right shows that it’s disconnected or just not charged. I looked into trying to resetting the ear buds but nowhwere in my wearable app allows me to do so. I cant update one without the other. Someone please advise!
I found a forum where someone else was having a similar issue. they had to downgrade the app and noted the latest isn't working properly. let me know if you're willing to try these steps.
If you are still experiencing the same symptoms after trying the troubleshooting steps above, I would recommend sending a private message providing the following information so I can further assist you with your concerns.
Since my warranty expired I can't replace my earbuds.
For the last month , my left earbud won't work the sensor pad works but no audio , it also shows in the galaxy wearable app -1% .
Then randomly, maybe after an update. My two buds cant connect at the same time at all
I tried unpairing both my earbuds and then restart my phone , but my phone simply doesn't want to see the two earbuds as one thing . It is almost like whichever earbud is put first into my ear or just recognized is taken priority.
I cant reset the buds thanks to the feature that both buds have to be "connected" at the same time.
have you tried to go into galaxy wearable app, about buds and reset. or put both buds in charger plug up charger and reset your phone then open up galaxy buds app to see if they are both connected. hope this helps hit the like and solution if it works.
