Original topic:

Galaxy Buds Pro Error Put in both earbuds for active noise canceling

(Topic created: 01-13-2022 05:54 AM)
Cgriff
Constellation
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Galaxy Buds

Hello, 

I have a Galaxy S21 Ultra and have got it with the new Galaxy Buds Pro. 

While using the earbuds, the noise-canceling option is disabled and when I try to use it I get a notification saying "Put in both earbuds for active noise canceling". Nevertheless,  both earbuds are playing sound perfectly and it seems like both are "put it" correctly.

Galaxy Buds Pro - SM-R190  Software Version : R190XXU0AUK1

Galaxy S21 Ultra CM-G998U : Sept 1 2021 system update

2 Replies
userySvGEjfSH2
Astronaut
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Galaxy Buds

I'm having the same issue. Did you find any solution?

 

 

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userWqIx1l7ucX
Astronaut
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Galaxy Buds

Same issue. Does Samsung not respond to the forums?
Restarted my device now and let's see if that makes a difference. 

 

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