Original topic:

Galaxy Buds Pro can't stay disconnected

(Topic created: 05-26-2021 04:03 AM)
useriaQPtKQ1Kf
Asteroid
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Galaxy Buds

Hello ,

I have always been leaving my buds on the table when I'm not using them and open the Galaxy Wear app to disconnect them so the sounds comes out of my Note 20 Ultra speakers. When I insert them in my ears again to leave the house they automatically reconnect. 

Lately they can't stay disconnected for more than 15 seconds. I take em off leave them on the table and press on the disconnect button but after some seconds the pop-up showing the buds appers and they reconnect.

Please fix this

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4 Replies
userYe6ZsyItv5
Asteroid
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Galaxy Buds
I have buds + ,after using them I place in the charger closing the lid and it disconnected. I don't hear any sounds from my speakers. Try reboot your phone?
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useriaQPtKQ1Kf
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Galaxy Buds

Hello ,

I always avoid putting them in their case when their battery is above 60% because I don't want to damage them.

What I was saying is that if you want to leave them somewhere other than inside their case and go to the Galaxy where app to disconnect them they stay disconnected for 10 to 15 seconds before they automatically reconnect. 

This was not an issue in the past with any of my buds including these ones.

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userYe6ZsyItv5
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Galaxy Buds
Interesting issue. I don't have the problem .
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useriaQPtKQ1Kf
Asteroid
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Galaxy Buds

It is probably an issue that the Galaxy buds Pro have with the latest updates. 

I hope that the Devs have a look at this issue and push an update.