Original topic:

Galaxy Buds Pro don't disconnect when put back in the case

(Topic created: 02-28-2021 03:52 AM)
userir6AdmSWF3
Constellation
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Galaxy Buds

When I put the buds back in the case, the LED on top of the case (between the buds) lights up, indicating they are properly in the case and charging. But the buds don't disconnect from my phone. I have the Wearable app installed and have to manually disconnect the buds there in order to hear audio from my phone speaker. This is really annoying. I read that they should disconnect automatically when put back in the case, so this seems like a device or software problem? What can I do?

4 Replies
nopen1278
Sun
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Galaxy Buds
I noticed the buds pro do not disconnect when put in the case but do disconnect when the case is closed.
userir6AdmSWF3
Constellation
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Galaxy Buds

Thanks so much, would have never tried that! 🤦‍:male_sign:

LongHiker
Epic Samsung Care Ambassador
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Galaxy Buds

@userir6AdmSWF3 

As @nopen1278 mentioned, the buds disconnect when you close the case. 

userir6AdmSWF3
Constellation
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Galaxy Buds

Thank you!!!

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