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Jimmy3028
Asteroid

Re: Right bud wont connect

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Still not working

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Samsung Moderator
Samsung Moderator

Re: Right bud wont connect

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Can I have your full model code and serial number via private message?

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Jimmy3028
Asteroid

Re: Right bud wont connect

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.

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Highlighted
Jimmy3028
Asteroid

Re: Right bud wont connect

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For some reason I cannot send you a private message. I am trying to click on your screen name and it wont let me message you.

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userTXI1ZXrlAT
Constellation

My Right Galaxy Bud doesn't connect anymore

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I have had my Galaxy Buds for a few months now. About 2 weeks ago the right bud stopped working. I need to fix this. Letme know how.

 

Thanks

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Samsung Moderator
Samsung Moderator

Re: My Right Galaxy Bud doesn't connect anymore

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Good morning! I will be happy to see what options are available. Will you please send a private message with the following information? http://bit.ly/2XERsky

 

Full name:

Complete physical address:

Contact phone number:

Alternate phone number:

Email address:

Copy of the proof of purchase:

Model code:

Serial number:



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userxPjS6nVx7B
Astronaut

Galaxy ear bud not connecting

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My right earbud will not connect! 

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Samsung Moderator
Samsung Moderator

Re: Galaxy ear bud not connecting

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Hey, give this link a shot: http://www.samsung.com/us/support/troubleshooting/TSG01111318/

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userfO6ge4YN9b
Constellation

Right galaxy ear buds not connecting

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Hey, my right ear bud is not connecting.

 

 

Model: SM-R170NZKAXAR

 

S/N (R) : <hidden>

S/N (L) : <hidden>

 

My brother owned one as well so I am not sure about the model and serial number for mine, so I am providing both.

 

Model: SM-R170NZKAXAR

S/N (R) : <hidden>

S/N (L) :  <hidden>

 

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userpoIRMfDcOC
Constellation

Samsung right earbud won't charge or connect

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Hello. I'm looking for a solution that will fix my right earbud. It wont charge or connect and I'm not sure why. I just purchased them in November 2019. 

Please help! I love my earbuds.

 

Thanks!

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