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Constellation

Galaxy Buds+ Right earbud drains faster than the left even its idle

Hi please help my galaxy buds + right earbud drains faster even I already done factory reset.

 

Need your support.

 

3 REPLIES 3
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Supernova

Re: Galaxy Buds+ Right earbud drains faster than the left even its idle

Contacting the support team is probably best here in case the buds need a warranty check. Sounds like you've done the other necessary troubleshooting but make sure to search for your buds article on charging issues.

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Constellation

Re: Galaxy Buds+ Right earbud drains faster than the left even its idle

Is it possible for you to fix this software/hardware issue online? I've read other topics and those support team were asking the model and serial # of my galaxy buds?

Please help😇

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds+ Right earbud drains faster than the left even its idle

I would be happy to look into your concerns.


Can you please send me a private message with the below information to look into your concerns here at this link: http://bit.ly/2GH8URL


Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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