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Constellation

Galaxy Buds+ Sound becomes muffled when connected to laptop calls.

I recently purchased Galaxy Buds +, I am overall really happy with them until I go to join a call on my laptop or even when 'siri' (I have a macbook) activates occasionally, the sound quality becomes extremely poor.

 

Others can hear me without issue, but for me to hear them, the sound is quite muffled and sounds like it is coming through a really poor quality speaker from 1950.

 

Any idea how to solve this as I do online uni and would love to be able to use my earphones for it.

 

Thanks.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds+ Sound becomes muffled when connected to laptop calls.

Hey there!


I would be happy to look into your concerns.


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL


Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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