Galaxy Buds Too Quiet?

[user9eGTKl6MMo]

Also having this issue, first the right one suddenly lost almost all volume and then recently the left one lost it's volume as well. Have already tried the solutions provided in here apart from the media sync one since that option does not exist for me in settings.

*Edit:* originally posted with the side that lost volume first being swapped

[SamsungMoon]

Hello!

Thank you for reaching out. If after performing the troubleshooting provided in the thread to no avail, I would recommend getting the device evaluated by a technician. I would be happy to look into service options for you. Could you please provide me with your model and serial number in a private message? https://bit.ly/2SUXRar 

[mathy]

I'm having the same issue, my right bud has gotten a lot quieter

[SamsungMoon]

Hello!

Thank you for reaching out. If after performing the troubleshooting provided in the thread to no avail, I would recommend getting the device evaluated by a technician. I would be happy to look into service options for you. Could you please provide me with your model and serial number in a private message? https://bit.ly/2SUXRar 

[userTLRpy20VI0]

Has anyone found a solution to this yet??

I have tried all the trouble shooting for months with no luck. 

It started the update before last I waited for the next update hoping that was the problem and no luck. When you spend money on a product you don't expect it to be this poor. 

I have modal SM-R170

Can this be solved? 

[userQB6w1vPBSG]

I used this to take these out. Good as new.

[userPtdOfnYiEE]

Yup, this.... Remove the metal grate then take out the stupid black adhisive behind it, pop it back in... They sound even louder then they did when i first got them.

[user7Q8ubGc7kT]

You need to download the "Galaxy Wearable App"

Add your earbuds then go to "touch controls" and change the left or right control to adjust volume.   Then adjust the volume up to the max using the earbud.

[nick295]

my galaxy earbuds on the right side is getting lower and lower on volume

[user7Q8ubGc7kT]

FIX FOUND

You need to download the "Galaxy Wearable App"

Add your earbuds then go to "touch controls" and change the left or right control to adjust volume.   Then adjust the volume up to the max using the earbud.

solved!