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Original topic:

Galaxy Buds Too Quiet?

(Topic created on: 11/30/20 9:35 AM)
Bliznade
Asteroid
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Galaxy Buds

It seems that even at full volume, my Galaxy Buds are very quiet. Every once in a while while mowing my lawn the audio jumped up to a much louder, very pleasing level, only to drop back to 'normal' max volume. Is there an update in the works to allow more volume? I can't believe anyone could even hear ANYTHING out of them at anything below the halfway point of the volume slider. Is there a fix in the works for this? They're obviously capable of much higher volume levels-I've heard it! Even if it means less battery life, it'd be worth it for the extra volume. Thanks!

72 Replies
GaryB82
Samsung Care Ambassador
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Galaxy Buds

Go into settings then down to connections then click bluetooth then click the advanced in the right corner and turn on media sync should make it alot better 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
Jakeman93063
Asteroid
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Galaxy Buds

I have the same issue and tried the resolution provided. It still does not make it any better.  I can still barely hear people, and they think I am talking in a paper bag when I use them for calls.  Time for these to go back and get something that works

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Do you have dynamic equalizer turned on in the Galaxy wearable app settings?


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user2Gj7jgSvu1
Astronaut
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Galaxy Buds

None of these solutions have worked for me and my galaxy buds are super quiet. They randomly work at full volume but havent worked normal in months. I've reached out once but never got a reply back from samsung.

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thank you for reaching out. Give these links a try: Low or poor audio quality on your Samsung earbuds and Phone displays volume limit reached message?

 

If you are still experiencing these symptoms after the troubleshooting provided, I would recommend a service repair. If you are still within the exchange period you could try reaching out to the place of purchase or can you please provide me the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Place of Purchase:
Bill of Sale:
Model Code:
Serial/IMEI Number:


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userPK5z5GHVSl
Asteroid
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Galaxy Buds

Yeah I thought they'd be louder.

After seeing complaints about how quiet they are, I'm thinking that they won't get any louder. 

 

He's definitely right, there has got to be a way to make an update to make them louder.

 

If you turn it up halfway, yeah you can barely hear them.

 

It's basically like them being on or off.

 

Apparently the buds live are louder, how is it that a cheaper version is louder than the pro's.

 

If you guy's are worried about the battery dieing quicker and getting bad feedback from it. How about letting us decide.

I'd rather them be louder and die quicker than not having the volume that I want.

 

It is definitely ridiculous, please fix it.

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Samsung_i7VveH5
Constellation
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Galaxy Buds

My galaxy buds are also super quiet and I dont understand why cause they were good a few days ago ive cleaned them and charged them but they still super quiet 

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Samsung_41GLARD
Constellation
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Galaxy Buds

This didn't work for me sadly I dont know if the earbud is just broken but it shouldn't be because when it happened I was wearing the right bud all day long and at one point it made an unfamiliar noise and stopped playing my music. I unpased it and and it was significantly lower volume but only for the right one but my left one works just fine. If anyone else has had a similar experience and issue please help. Thanks 

SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hey there, @Samsung_41GLARD
 

I would be happy to look into your concerns further for you.

Can you please provide me with the below information in a private message here at this link: http://bit.ly/2GH8URL

Serial Number:
Model code:


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