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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Too Quiet?

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@user9bM67vRxeu Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/


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Asteroid

Re: Galaxy Buds Too Quiet?

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When I go to this option it says that the current device connected is not compatible for media sync. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Too Quiet?

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@Romy2200 What type of device are you pairing your Galaxy buds with?


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Asteroid

Re: Galaxy Buds Too Quiet?

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My galaxy note 10+

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Too Quiet?

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@Romy2200 So when you go to Settings > Connections > Bluetooth > tap on advanced in the top right corner, Can you please provide me with a screenshot of settings you see on the page?


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Asteroid

Re: Galaxy Buds Too Quiet?

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Wouldn't let me reply to your other response, but here you go. It looks as though the switch is already on but its greyed out so I would assume it's not on.Screenshot_20191118-200100_Settings.jpg

 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Too Quiet?

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Do you by any chance have a watch paired through the Galaxy wearables app at the same time?


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Constellation

Re: Galaxy Buds Too Quiet?

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I have the same problem. Both of my Galaxy Buds are very quiet. I don't have a media sync setting and the pair that's having issues is the replacement pair. 

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Constellation

Re: Galaxy Buds Too Quiet?

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Tried this and my volume still isn't working I've only had these a couple months and I shouldn't be having these problems already I tried the Bluetooth solution and it's not working and u tried the tap solution and still nothing! 

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Constellation

Re: Galaxy Buds Too Quiet?

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I have tried everything and nothing has worked the sound is almost inaudible! It was really good at first and then declined rapidly have had these for like 3 or 4 months. Bought them from the shop Samsung app

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