My Samsung Buds have stopped charging using wireless function. My symptoms are exactly the same as other board posts here. All functions are normal except no wireless charging capability. Please assist. Buds were purchased in November 2019 as a Christmas gift began using January 2020.
Solved! Go to Solution.
Have you tried resetting your buds through the wearables app?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Thank you very much for sending me a replacement set of ear buds. Customer service was very timely and everyone I spoke with was very helpful. Thank you again