Yes I have. I have reset them, Tried all of the different size cusions. They sound great just during calls I am muffled. However if I am using a 3rd party app such as Google Duo it is crystal clear, I cleared the data and the cache under system apps (all 4 of them) and it improved slightly but still sounds muffled. I even tried a different phone dialer. call quality was improved but not as clear as it should be. But if I video call using Duo they say I'm crystal clear. Is there a setting in the dialer app I can change>
i recevied a set of the buds for xmas and have tried everything the forums recommned but still have callers complain that its very hard to hear me, they it sounds like i am in a well and distorted. I can hear them just fine. What else can i do to resolve this?
Hey, give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Give this a try: using just the left Galaxy bud to make a call, do you still experience these symptoms? Then using just the right Galaxy bud to make a call, do you still experience these symptoms?
I would like to set you up for an accessory exchange. Please send a private message with the following information below. http://bit.ly/2GGYul4
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The proof of purchase would need to include the following:
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