I've had the galaxy buds for couple of weeks, and I'm mostly happy with it except the phone call quality. I can hear the person on the other side just fine, but the person on the other side of the line can hear me sounding like I'm talking through a barrel. Additionally, the caller on the other end can hear ALL the background noise from my end which causes a bad sound quality and difficult for the caller to hear me . is there a solution to this, or is there an update in the works to resolve this issue?
Solved! Go to Solution.
- I would recommend taking one out
- if you have a free hand
- so it's not perfect but if you just use it externally it comes out just fine.
I am having the same issue where I am on a call and the other person can here me walking. They keep saying they can hear my footsteps despite me walking in a quiet office with carpeting.
Not ideal at all as I can't use them for important calls or I just need to stand still and not move. Not very useful as one of the primary reasons I bought these were for phone calls.
Hello, has samsung found a solution to this issue yet? All my friends and family are saying the ambient sound is louder than me. I have tried researching some solutions and no resolutions found. I don't have ambient sound tuned on. I have reset buds and I've only had them for 3 weeks. Issue since day one. Please help
I have been facing same issue was considering a change to some other brand. I saw this post today, I bought them in Pakistan and I am currently in Sweden. I dont have the bill or purchase now. Can I request an exchenge please?
Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
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I'm having the same issue with my Galaxy buds. I bought them last December but didn't know how to fix the issue.
People on the other end of the call can't hear me properly although I can hear them. They say that my voice sounds like that coming through a barrel