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Samsung Moderator
Samsung Moderator

Re: Galaxy buds terrible microphone

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Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Galaxy Buds call quality

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I have the clicking issue with my buds. My side of the call sounds fine, but the other person hears a constant chirping noise. Has anyone figured this out? I'm at the point of returning them if it keeps up

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Constellation

Samsung Ear Buds mic is not working ....

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Hello

I bought Samsung Earbuds on 19th Dec....its very good when i listen anything but when i use for talk then other side person complaints that they cant head properly...they get lots of disturbances and all the noices which is surrounding me.

 

I showed in Samsung Service centre but they are unable to find the exact reason...

 

Requesting you to help me.

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Constellation

Galaxy buds bad mic

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I got some galaxy buds for Christmas and like other posts love them except when making calls. I can hear great but the other person says its extremely hard to hear me. Everything seems to be up to date and I've reset them as well. Not sure how to fix this issue but I wanted them largely for phone calls

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds bad mic

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Thanks for reaching out.

 

Can you send a private message providing the full model code and the serial number from the bottom of the charging cradle so I can further look into this? http://bit.ly/2GGYul4

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Constellation

Low call quality Samsung buds

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Please help. My sound quality in phone calls is completely sub par. My call recipients are unable to hear me well enough to complete a conversation using the buds. Please advise. Thank you.

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Samsung Moderator
Samsung Moderator

Re: Low call quality Samsung buds

JUMP TO SOLUTION

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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Constellation

Re: Low call quality Samsung buds

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I have the same problem, and I'm going to return buds because chat with Samsung didn't help

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Constellation

Re: Low call quality Samsung buds

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So has anyone   seen a solution  from Samsung?  i see a lot of  Private  message me   but then no follow ups ..

 

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Constellation

Galaxy Buds call quality issues

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Hello, from last 2 weeks I am having  quality  issues during call. I can hear person on other side clearly but person on other side either  hear a complete  silence  or a lot of background  noise.

I tried resetting buds but it didn't helped. 

Is ther a way to hard reset it?.

I find one thread  that had similar issues & he had to get it replaced. Do I have to do the same?

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