cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Re: Bad call quality on galaxy buds

JUMP TO SOLUTION

I updated the software several times and it didnt solve the problem. 

 

Series number is: 

<hidden>

 

 

Reply
Loading...
Highlighted
Community Manager
Community Manager

Re: Bad call quality on galaxy buds

JUMP TO SOLUTION

Could you provide the model code and serial number in a private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

I am having terrible mic quality on my recently purchased ear buds. My callers cannot hear me and very muffled. 

 

Model Number: SM-R170 (EARBUDS)

Reply
Loading...
Highlighted
Asteroid

Re: Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

Try updating your Ear buds

Reply
Loading...
Highlighted
Constellation

Re: Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

I did that and same issue, I also unpair and reconnect same...

Reply
Loading...
Highlighted
Constellation

Re: Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

I too am having this problem. The microphone picks up so much ambient noise unless I talk loudly in a quiet room no one can hear me.


 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

Here are some things that may help: http://www.samsung.com/us/support/troubleshooting/TSG01204028/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Samsung Galaxy Ear Buds microphone issue...

JUMP TO SOLUTION

go exchange if you can... my pair works lovely

Reply
Loading...
Highlighted
Constellation

Ear bud call quality

JUMP TO SOLUTION

Call quality horrible.  Constant complaints of sounding like a robot or low volume

Reply
Loading...
Highlighted
Asteroid

Re: Ear bud

JUMP TO SOLUTION

Same here. Ever since I got my S10 Plus. After several updates, still an issue. I don't really use them. Thank God I got them free during the launch.

Reply
Loading...