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Astronaut

Re: Galaxy Buds call quality issues

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same exact problem and it is soooo frustrating...on a call where everyone sounds clear to me and I am told by the others that either they hear every 3rd word, I sound garbled or they just didn't understand anything i said.  Looking into other Bluetooth competitors for an answer... i expected much more from Samsung.  Any recommendations?

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Astronaut

Re: Galaxy Buds call quality issues

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Same here, I've been so disappointed.  Spent $100 and can't use them for phone calls!!  They can hardly hear me, although I hear everyone perfectly.  I have the mic input volume on max, yet nothing.  The worst ever, these really suck and I'm about to suck it up and pay for something better.  I'm sure I can get that for a lower price too.

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Constellation

Re: Galaxy Buds call quality issues

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How can I get the link to fill the información un having the same problem 

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Astronaut

Re: Galaxy Buds call quality issues

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Hi! I was given mine for Christmas and I have the exact same issue. I can hear people on the other end just fine but  they seem to have trouble hearing me. All the background around me can be heard by them and it makes them almost unuseable some times (which usually end up being all the times you need something hands free)

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Cosmic Ray

Re: Galaxy Buds call quality issues

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Anyone found a solution to this? I have the same issue  - people on the other end of a phone call complain of jarring ambient noises...

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Constellation

Re: Galaxy Buds call quality issues

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Howdy

Let me know if they've solved this issue please. Would be great. I'm very close to throwing mine away 🤨

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Constellation

Re: Galaxy Buds call quality issues

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Why is this thread marked as solved??

There is no solution in sight here.

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Astronaut

Re: Galaxy Buds call quality issues

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I'm having the same issue. Caller only heard background noise. I'm up to date with software updates but did not correct issue. Anything else I can do? Really like and don't want to switch brands. 

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Constellation

Re: Galaxy Buds call quality issues

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I am having the same issue. The earbuds appear to be too sensitive and are picking up the slightest background noise. I cannot use them while driving due to ambient road noise being so loud my callers cannot hear me talk. I have had these for 5 days. I have reset the phone and buds with no change noticed. Any solutions?

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Constellation

Re: Galaxy Buds call quality issues

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I'm only finding the same answers that have been posted for a year and a half. And it's a temporary solution at best.

 

I get better call quality, with no muffled microphone, from my eight year old LG headset than I havemhave from Galaxy Buds since the very first day I got them. Such a disappointment.

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