cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy Buds connection issues

Okay so my left Bud isn't connecting at all but when it's in the case the little red light is on. I can't update the buds since both have to be connected but only one connects...what do I do? 

3 REPLIES 3
Highlighted
Cosmic Ray

Re: Galaxy Buds connection issues

Remove the connection from the phone, open the case tap and hold the back of both buds in the case, until you see the light flash and then release.

Reply
Loading...
Highlighted
Astronaut

Re: Galaxy Buds connection issues

omg this worked....yes!!!

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds connection issues

Hello,

 

You have an option to try these troubleshooting steps for connection issues: http://www.samsung.com/us/support/troubleshooting/TSG01111318/

 

 

If you still experience the same symptoms after trying the steps above, I recommend sending a private message providing the full model code and the serial number. http://bit.ly/2GGYul4

Reply
Loading...