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Asteroid

Galaxy Buds making annoying background noise

Hello

I buyed 2 days ago a pair of Galaxy Buds and I've got an issue with it.

When I play some songs, there a annoying background noise for 5 seconds at the beginning of the song. The noise is like a campfire sound.

 

Can someone help me with this issue or have the same issue?

5 REPLIES 5
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Cosmic Ray

Re: Galaxy Buds making annoying background noise

do you have the Ambient sound feature turned on? If so try turning that off and see if it does it. It almost sounds like you're picking up background noise through the Ambient sound feature.
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Asteroid

Re: Galaxy Buds making annoying background noise

@M4TTH3W  the ambient sound mode is deactivated and the noise still there 

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Astronaut

Re: Galaxy Buds making annoying background noise

Im assuming that happens with most songs? Is your ANC or Bixby Wake-Up on? seems like you are getting some kind of feedback from the microphones. As far as I could tell I have never had that problem. There has definitely been some strange occurrences with the Buds, but nothing consistent enough to be a problem.
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Astronaut

Re: Re: Galaxy Buds making annoying background noise

My mistake, I had read Buds Live. I am not sure if it will apply.
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Asteroid

Re: Galaxy Buds making annoying background noise

@dcaldera1 I disabled Bixby reminders and I wasn't able to find ANC settings (They are only on Galaxy buds live I think), but the noise still there. It is doing it on all song.

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