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Constellation

Galaxy Buds not charging wirelessly

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My galaxy buds are not charging wirelessly. I've tried with my s10, and my Samsung portable charger, neither works for wireless charging my earbuds but works when I charge my watch. Please help. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds not charging wirelessly

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Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds not charging wirelessly

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Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy Buds not charging wirelessly

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I have the same problem with my galaxy buds 

 

Model: SM-R170(EARBUDS), EP-QR170(CRADLE)

Serial: <HIDDEN>

 

 

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Constellation

Re: Galaxy Buds not charging wirelessly

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Same problem with my Galaxy buds..!

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Asteroid

Re: Galaxy Buds not charging wirelessly

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I am also having this issue, please help me.

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Constellation

Re: Galaxy Buds not charging wirelessly

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Dont have a s10 but my galaxy buds are not charging on my samsung fast wireless charger. I thought it was supposed to

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Constellation

Re: Galaxy Buds not charging wirelessly

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I am having the same issue all of sudden, the buds can only charge via wire.  any help is greatly appreciated.

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