cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Galaxy Buds not connecting to Galaxy Wearables

OKAY SO 

I have a pair of Samsung buds, they are great, I got them from a friend secondhand.

However, I can only connect them with Bluetooth, they will not show up in the Galaxy Wearables app scan.

I contacted someone from support and they simply directed me to contact the support team in vietnam...because apparently these were made in Vietnam? 

S/N: RF2M80CSFNL

 

Now, I have no idea how to contact someone in support in Vietnam at all. Can anyone help me figure out what to do next? Thanks.

2 REPLIES 2
Highlighted
Astronaut

Re: Galaxy Buds not connecting to Galaxy Wearables

I literally have this same problem
SO FRUSTRATING
Reply
Loading...
Highlighted
Supernova

Re: Galaxy Buds not connecting to Galaxy Wearables

@uservhKl4YFgx5 @ekowgyann 

Give these guides a try and let us know if the issue is helped by them:

 

Still won't work? Try Resetting

https://www.samsung.com/us/support/answer/ANS00078085/

Navigate to and open the Galaxy Wearable app on your phone: For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm. 

 

Still need help? You may need to contact Samsung Support for assistance:

 

Inside the US? --> https://www.samsung.com/us/support/contact/

Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html

 

--


Did this reply help? Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation!
Reply
Loading...