Original topic:

Galaxy Buds not connecting to wearable app

(Topic created: 05-01-2021 08:05 AM)
userByVCtWEGiL
Constellation
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Galaxy Buds

I'm having issues connecting the buds to the wearables app.  

 

The buds will connect to my phone via blue tooth and I'm able to hear music.  The issue is when I open wearables and try to connect to adjust ambient sound, equalizer, etc...it will not show a connected status.  Status remains "Disconnected from earbuds".

 

I've cleared the cache on my bluetooth, uninstalled and reinstalled wearbles, and still i have this problem.  

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3 Replies
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thank you for reaching out. I have received your private message and will follow up with you there.



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user83aD8JDMRc
Astronaut
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Galaxy Buds

Any solutions? Same issue.

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Members_72gR3GX
Constellation
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Galaxy Buds

 i am having same issue

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