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Samsung_KZziaMa
Astronaut

My galaxy buds left side low volume

The left side is super quiet with max volume. Never been wet and never dropped.

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jjwa74
Constellation

Galaxy Buds Left Bud Quiet

Just recently my Galaxy Buds have had an issue where the right bud is very very quiet. I can confirm that the bud is clean, and I've tried troubleshooting options outlined by Samsung itself, and can also confirm they've never gotten near a drop of water. They're model number SM-R170 for the buds and EP-QR170 for the case. I also believe the Serial number is <hidden> but the G is faded and difficult to read. Anything to get them normal again will be awesome because as of now I can't listen with both at the same time.

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BouHTX
Constellation

Re: Galaxy Buds Left Bud Quiet

Had the same problem...... put in your case and charge!!!!

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jjwa74
Constellation

Re: Galaxy Buds Left Bud Quiet

I did that already and had no luck

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userUp0kHPAk1Z
Constellation

Galaxy Buds Left earbud quiet

I've followed the steps here http://www.samsung.com/us/support/troubleshooting/TSG01111323/

 

I've also cleaned the earbud, and I reset it using the Wear app.

 

The left earbud will not go above about 30% of the volume of the right one.

 

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userKCcQwb5MmR
Constellation

Re: Galaxy Buds Left earbud quiet

I have the same issue and tried everything. Now I went thru the trouble of getting my warranty verified on my buds, do I really need to call to get a repair/replacement?

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ManuelAlonso85
Asteroid

Galaxy buds volume issue

There is a slight but very noticeable volume difference between the two buds. The right earbud is about 10% lower in volume than the left. I have reset the buds 2 twice already and have been unable to fix this issue. Any help would be appreciated. 

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userETKROCyx62
Asteroid

Re: Galaxy buds volume issue

I have the same issue, it feels like the balance shifts to the left after a second or two.

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ManuelAlonso85
Asteroid

Re: Galaxy buds volume issue

The funny thing is that the buds were working fine for two weeks. No issues, then one day I noticed the slight difference.

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userETKROCyx62
Asteroid

Re: Galaxy buds volume issue

Mine was working normally for the first few days too.

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