I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
I have had my Galaxy buds for a couple months and my right ear bud all of sudden stopped playing audio at a higher volume. It just plays super soft. I have tried everything to fix it. Do I need to get a replacement? I don't want to take it apart because I don't want to void the warranty.
My Left Galaxy Buds is much quieter than my right Galaxy Bud and I've changed tips and I reset the entire device, I've made sure that the case and both Galaxy Buds are fully charged and the left Galaxy Bud is still very quiet compared to the Right Galaxy Bud.