I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+
To be honest, I'm not really happy with the volume level of these earbuds. When I want to crank it up while I'm at the gym or on the subway the max volume always leaves me feeling underwhelmed; especially because I know the hardware can produce more volume.
I contact samsung tech department to resolve the issue they cannot fix that problem or repair the earbud they will replace for a new earbuds but you must to have the receipts from where you buy them and it must to be under the 1 year warranty so if you dont have that it is nothing you can do about it. On my case it was a Christmas gift so NO receipt so that means I cannot do anything about it. <edit> That's why I love apple product better quality I will never buy a samsung product in my life anymore. Good luck
