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userH6TJIR7p78
Constellation

Right side galaxy bud low volume

I have tried cleaning and can not get the volume any louder. Seems to be a common issue

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Samsung Moderator
Samsung Moderator

Re: Right side galaxy bud low volume

Hey, can I have your full model code, serial number, and baseband version via private message:https://bit.ly/2tWAAvS

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userH6TJIR7p78
Constellation

Re: Right side galaxy bud low volume

Sent and no reply for 5 days

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usermSUS63SVjk
Constellation

Re: Right side galaxy bud low volume

Try resetting them in the Wearable app

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user7LTXT71hCM
Constellation

Left Galaxy Bud barely makes sound.

With the earbuds all the way up, the right bud will be full volume while the left is barely making sound. Blown speaker???

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Samsung Moderator
Samsung Moderator

Re: Left Galaxy Bud barely makes sound.

Hey, could I have your full model code, serial number, and baseband version via private message: https://bit.ly/2tWAAvS

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung_NCPT0aH
Astronaut

Re: Left Galaxy Bud barely makes sound.

I have this exact same problem

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smithint
Asteroid

Left bud decreased volume

Left galaxy bud volume decreased....help

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Samsung_tW6OrTx
Astronaut

Re: Left bud decreased volume

Very common problem with Samsung wireless bud, the sound dropping dramatically in one and/or both buds. I had to issue a claim with Samsung to replace them if you got them recently call Samsung up and file a claim. They'll send you out a new pair.

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Samsung Moderator
Samsung Moderator

Re: Left bud decreased volume

Thank you for reaching out. Can you please provide with the following information in a private message: http://bit.ly/2JH2rq2

 

Full model number:

Serial Number:

Current software version:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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