The volume on both of my earbuds has dropped significantly all of the sudden, especially the left one. I clean then regularly and I dont use them with the volume up high at all so I have no idea what the problem could be.
@user2r1aiKTGoR Just to verify, have you completed all of the troubleshooting here? http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Please send a private message with the model code and serial number of your buds, http://bit.ly/2XERsky
Hey, I got my Galaxy buds a couple of months ago and they have been working great until yesterday. I turned them on and for some reason, the right earbud is extremely quiet/ tinny. I've tried resetting them, cleaning them, and changing a bunch of audio settings that were recommended on other posts. Does anyone have a solution for this?
Same here, i do think its because of the last update, its not an hardware problem but an software probleem i think. But i'm not sure, i hope so they gonna fix this.
(I'm from Holland, my english is not the best haha)
Have you attempted resetting the buds recently?
Give this link here a shot: http://www.samsung.com/us/support/troubleshooting/TSG01111323/#reset-your-galaxy-buds-or-gear-iconx
Also, give this other link here a shot for low or poor sound quality: http://www.samsung.com/us/support/troubleshooting/TSG01111323/