I'm having issues connecting the buds to the wearables app.
The buds will connect to my phone via blue tooth and I'm able to hear music. The issue is when I open wearables and try to connect to adjust ambient sound, equalizer, etc...it will not show a connected status. Status remains "Disconnected from earbuds".
I've cleared the cache on my bluetooth, uninstalled and reinstalled wearbles, and still i have this problem.
What am I doing wrong or are the parts faulty?
Phone: Samsung S9+
Solved! Go to Solution.
How on earth do to connect Galaxy earbuds live to the wearable app. Its connected via Bluetooth, but I've tried everything to get it to connect to the app without success.
Buds live model sm-r180
1. Uninstalled and reinstalled Wearables, force stopped, cleared cache, cleared data and restart the phone.
2. Unpaired the Buds+ from the phone.
3. Connected and paired the Buds+ to a different phone.
4. Have paired the Buds+ through the Wearables app only.
5. Fully charged the Buds+.
I can hear audio and use them for calls but all features in the app are unavailable. Clicking "connect' does nothing but cause an orange circle to spin for a few seconds or produce an error message "cannot connect to Galaxy Buds+".
At this price point and with this manufacturer they should just work.