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Constellation

Galaxy Buds won't charge wirelessly

I got a set of Galaxy Buds as a present right after the Buds+ came out. They've worked fine until recently. They won't charge wirelessly anymore and the light on the case doesn't light up either. I've tried charging with two different Samsung wireless chargers and from my Note 10+.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds won't charge wirelessly

Hello!

 

Thank you for reaching out, I can understand wanting to be able to charge your device wirelessly. Are you able to charge the device with the wired cord that it came with? Also, could you provide me with your model and serial number for your buds in a private message so I can assist you further?  https://bit.ly/2SUXRar  

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