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Constellation

Galaxy Buds

Galaxy buds box doesn't charge the earbuds and the light indicator stays flashing red all the time even when he's plugged. 
HELP PLEASE! 
3 REPLIES 3
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Cosmic Ray

Re: Galaxy Buds

have you updated them if that doesnt work try removing them from app then reinstalling them
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Constellation

Re: Re: Galaxy Buds

Yes, they have been updated
Ok I'll try, thanks
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Samsung Moderator
Samsung Moderator

Re: Re: Galaxy Buds

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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